Front Office Support Officer

The Front Office Support Officer is the face of the University and plays a pivotal role as the first point of contact for students, faculty, staff, and visitors. This position is essential in creating a welcoming, professional, and efficient environment, while ensuring the smooth day-to-day operation of the University’s front office.

We are seeking a dynamic and professional individual to join our team as a Full-Time Front Office Support Officer (40 hours per week, Monday to Friday).

Please note that the successful candidate will be required to work two evening shifts per week (12:30 – 21:00).

Key Responsibilities:

• Act as the first point of contact, delivering a professional and welcoming experience to students, faculty, staff, visitors, and external partners.
• Manage the front office area, including greeting visitors and directing them to the appropriate departments or faculty members.
• Handle incoming calls, emails, and enquiries promptly and professionally.
• Provide accurate information regarding University programmes, services, faculty matters, events, schedules, and campus facilities.
• Manage incoming and outgoing mail, courier services, and deliveries.
• Coordinate appointments, meetings, and room bookings, including those involving faculty.
• Perform general administrative duties, including filing, data entry, document preparation, scanning, and record maintenance.
• Assist students with general administrative queries, forms, and internal processes.
• Liaise with academic departments, faculty, and administrative units to ensure effective communication and smooth operations.
• Maintain office supplies and ensure front office and common areas are organised and presentable at all times.
• Support the organisation of University events, meetings, and student or faculty activities when required.
• Escalate urgent issues or complaints to the appropriate department or supervisor.

Qualifications & Experience:

• Diploma or Bachelor Degree
• Excellent written and verbal communication skills in both English and Greek.

• Strong proficiency in Microsoft Office applications.

• Minimum of 2-3 years of relevant working experience in a similar role.

Personal Attributes:

• Professional attitude and appearance
• Excellent Communication skills, both verbal and written
• Multitasking and time-management skills, with the ability to prioritize tasks
• Pleasant personality
• Strong work ethic
  

The University of Nicosia (UNIC) is a research-oriented university dedicated to teaching, research, innovation, sustainability, societal engagement, and cultural contribution. With over 100 programmes at the Bachelor’s, Master’s, and Doctoral levels, offered both on-campus and online, UNIC serves more than 11,500 students from over 100 countries.

UNIC boasts an outstanding academic reputation and a global perspective, as evidenced by its impressive international rankings. Indicatively, in the 2026 edition of the Times Higher Education (THE) World University Rankings, UNIC has held its rank among the top 501-600 universities globally for the fourth consecutive year.

The University strives to cultivate an academically stimulating environment that is student-centred and promotes active self-learning, imparting lifelong learning skills and competences to its students through smaller than average class sizes, a wide range of laboratories and innovative teaching methods.

For a formal application, please submit your CV accompanied by a Cover Letter through our online recruitment system.

For inquiries you may contact Ms. Irene Koliandri @ [email protected]

Only shortlisted candidates will be notified.