The University of Nicosia seeks an Enrolment Counsellor who will be responsible for the assistance of prospective and/or existing students of the University in regards to enrollment matters.
We are looking for someone who is self-directed and thrives working in a fast-paced, collaborative environment, in which expectations are high for both the quality and speed of work; an individual with excellent Greek and English language skills.
Responsibilities
- Informs inquirers (through the phone and other electronic media) about the University of Nicosia and its programs
- Provides quality customer service to leads/ applicants and students and generally members of the university community
- Follows up on prospective students in order to complete their application for enrollment
- Keeps records of all enquiries utilizing the CRM platform.
- Follows up on non-registered students and statistics (semester to semester registrations)
- Any other relevant to the Enrollment duties as assigned by the Director of the Recruitment Unit
Skills & Qualifications
- Preferably a bachelor’s degree in Public Relations, Business, Communications, Marketing or relevant field
Job-specific skills
- Excellent verbal and written communication in Greek and English
- Problem solving skills
- Microsoft Office programs (Word, PowerPoint, Excel)
- Consultative ‘selling’ skills
Personal Qualifications
- Strong interpersonal skills including the ability to deal effectively with students by phone, e-mail and in person.
- Enthusiastic personality, positive attitude
- Empathy, ability to build Rapport
- Able to show initiative
- Highly Organized
- Able to work in a team and collaborate with the rest of the team members
- Able to work in a fast-paced environment handling multiple priorities concurrently
- Persuasive and adaptable
Information and Application
The position requires physical presence
For a formal application, please submit your CV accompanied by a cover letter through our online recruitment system https://careers.unic.ac.cy/
Only shortlisted candidates will be notified.